Serving Public Servants
We believe public service is a high calling … and is found in many organizations.
Small or large, single-service or covering the gamut, we will work with your organization to align processes with community goals, build performance measures that both inform the public and guide the work of your employees, and develop capacity in your organization for continuous improvement through structured problem-solving.
We have worked in institutions large and small, public and private. We know that higher education is run by its own conventions and habits. We can work with faculty to make “process” a discussion they can engage and with support functions to serve institutional goals.
But making your processes smoother is service, to both your clients and your staff. It means you can provide better quality, to more people, with your existing resources. It means you have data that funders can rely on. It means your donors know their dollars make a difference.
Let’s work together to build a set of performance standards that make specific commitments for environmental and social goals that are intuitively relevant to your business model.