When to Kaizen: Events Versus Workshops

For some, Kaizen events are the definitive format for Lean process improvements. I’ve had serious Lean instructors say things like “you should be doing Kaizen events all the time” and “all Kaizen events should be five days long.” I’ve had some very different experiences and wanted to compile my thoughts on the topic. The Municipal ... [Read more...]

Who Will Be My Hero?

My friends who are on the forefront of building continuous improvement into public sector organizations are heroes. They have earned my respect, they are courageous, they have a clear goal, and they have noble purpose. Like all great heroes, they are utterly convinced that their quest is just in reach –and they persevere when they ... [Read more...]